Our Commitment to Health and Safety

A person wearing yellow gloves cleans a surface with a white cloth.

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Our Commitment to Health & Safety

What To Expect During Your Visit

At Pacifica Hotels, the health and safety of our guests and team members is our primary concern. We have crafted a suite of measures and processes dedicated to ensuring the cleanliness of our hotels and the safety of our community. Pacifica’s Pure Stay program is crafted to reassure all that health and safety are foremost in our hearts and minds.

CHLA Clean + Certified: Our Hotel is Clean + Safe Certified by the California Hotel & Lodging Association.

Highlights

Thorough Cleaning in High-Touch Areas

Thorough frequency of sanitizing high touch areas including, but not limited to elevator button panels, handrails, door handles, and entry doors.

Contact-less Communication

Integration of text messaging engagement platforms for contactless requests and inquiries.

Staff Training

All team members receive Pacifica Hotels mandated training on safety, sanitation and emergency response procedures.

A modern hotel room with two beds, a flat-screen TV, a small table, and chairs. Orange accent wall adds warmth to the decor.

Flexible Cancellation Policy

Enjoy peace of mind with flexible cancellations. We are offering waived cancellation fees up to 48 hours before your scheduled arrival date. Changing the date on any reservation may result in different pricing, but there is no fee for making changes. Reservations with pre-paid rates will be subject to the rate offer rules communicated at the time of reservation.

The image shows a hotel room with two beds, orange accents, framed wall art, a nightstand with a lamp, and a view into a bathroom.

Guest Rooms

Stringent cleaning and sanitizing protocols will be used to clean guest rooms
Thorough disinfection efforts and heightened focus on high-touch areas including, but not limited to television remote controls, door and furniture handles, water faucet handles, nightstands, telephones, in-room control panels, light switches.

Contactless Check-Out

Contactless check-out now available via text message.
Enjoy a seamless departure with contactless check-out now available via text at Inn At Venice Beach. Skip the front desk and wrap up your stay with ease and safety—just send a message when you're ready to go. Convenience and peace of mind, all from your phone.